The Right of Way
This site tells you which agency is responsible and keeps a public record. It is not connected to any government system. You still have to contact the agency yourself — we'll hand you the phone number, form, and a pre-written message to do it in about a minute. For anything dangerous right now, call 911 or 511.
Who fixes
this one?
Reports sent to the wrong agency don't get forwarded — they get closed. Find the spot on the map and we'll work out the state, county, municipality, and road classification, then name the authority that actually has to fix it.
Search an address to jump the map nearby, or use your location. You don't need an exact address — get close and drop the pin on the actual defect.
Map data © OpenStreetMap contributors. Click anywhere to drop a pin.
How we determined this
Everything reported here
Public, dated, recorded to the block rather than to an address. A second person reporting the same defect adds weight to the record already on file instead of creating a duplicate.
Records are public. House numbers, phone numbers and email addresses are stripped automatically; personal names cannot be detected, so leave them out.
Who actually fixes things
Median days from first report to a confirmed fix. An agency isn't ranked until it has at least five records — one report is not a statistic. Only fixes verified by several separate people count.
Targets are conventional, not legal deadlines: municipal 14 days, county 21, state 30. Agencies — if a figure here is wrong, use the correction form on any record and we will respond within three working days.
How this works
We are not a government service and we do not forward anything. Every report you log here stays here. The site exists because the hard part of reporting a road defect isn't writing the complaint — it's working out which of three or four possible governments owns that particular stretch of pavement, and reports sent to the wrong one get closed rather than forwarded.
What we do. You drop a pin. We ask the Census Bureau which state, county, and municipality that point falls in, and OpenStreetMap what road it is and whether it carries a route number. From that we name the responsible authority, give you their contact route and a pre-written message, and keep a dated public record so a defect that gets ignored has a paper trail with a number on it.
What we can get wrong. OpenStreetMap coverage is thin in rural areas and route numbers are sometimes missing or stale, which is why we ask you to confirm against the sign actually posted. Census boundaries are authoritative but a road on a boundary line can be genuinely ambiguous. When we're unsure we say so rather than guessing.
Privacy. No house numbers are ever stored or shown — records are kept to the hundred-block, because a pothole belongs to a street and not to whoever lives beside it. We don't store coordinates for a filed record, only the block. Descriptions are scrubbed for anything shaped like a street address, phone number, or email address, in the browser and again on the server. Personal names cannot be detected reliably by any pattern, so we don't claim to strip them — if one slips through, use the correction link on the record and we will remove it.
Corrections. Every record has a correction link. Anyone can use it; if you write from a .gov address we treat it as an official dispute, mark the record disputed while we look, and aim to respond in three working days.